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Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Click here to view the Reopen Connecticut Webinar for the Lodging Industry (6/11/2020)

Click here to view the webinar. Please note that you must verify with your local fire inspector regarding stairwell doors.

Where can I find the state guidelines for reopening in Phase 2?

The state guidelines for all businesses in Phase 2 are available here.

  • Guidelines specific to lodging are here in English y en Español.
  • Guidelines specific to restaurants are here in English y en Español.
  • Guidelines specific to sports and fitness facilities (e.g., gyms, fitness centers, pools, etc.) are here in English y en Español.
How do I report a violation?

CT Business Complaint Form: In order to ensure compliance with Connecticut’s Sector Rules and Certification, the State has established this Reopen CT Online Complaint Form. This form is intended for complaints that pertain to requirements of the Sector Rules only. Use this online form to report a violation of COVID-19 safety rules at a local business.

In addition, violations can be reported by calling 211.

Where can I find vendors for Personal Protective Equipment (PPE)?

Many employers, nonprofit organizations and cultural institutions remain challenged with the sourcing the PPE and cleaning supplies needed to maintain a safe workplace and protect customers. For a list of mostly Connecticut-based companies that can provide needed supplies in smaller quantities at a competitive prices, click here.

How do I certify my business?
All businesses subject to the Phase 1 and Phase 2 reopening rules are required to self-certify prior to opening.
NOTE: If you already self-certified your business during Phase 1, your business will NOT need to certify again during Phase 2
Frequently asked questions about coronavirus (COVID-19) for workers and employers

IMPORTANT:  If you become unemployed due to coronavirus (COVID-19), you should file for unemployment benefits. For frequently asked questions about coronavirus (COVID-19) for workers and employers click here.

Additional Resources

FURTHER RESOURCES
You can find more resources, guidelines, and best practices here:
American Hotel & Lodging Assocation (AHLA)
World Health Organization
Center for Disease Control (CDC)
OSHA
Unite Here

Paycheck Protection Program Flexibility Act as of June 2020

SBA, in consultation with Treasury, will promptly issue rules and guidance, a modified borrower application form, and a modified loan forgiveness application implementing these legislative amendments to the PPP.  These modifications will implement the following important changes:

  • Extend the covered period for loan forgiveness from eight weeks after the date of loan disbursement to 24 weeks after the date of loan disbursement, providing substantially greater flexibility for borrowers to qualify for loan forgiveness.  Borrowers who have already received PPP loans retain the option to use an eight-week covered period.
  • Lower the requirements that 75 percent of a borrower’s loan proceeds must be used for payroll costs and that 75 percent of the loan forgiveness amount must have been spent on payroll costs during the 24-week loan forgiveness covered period to 60 percent for each of these requirements. If a borrower uses less than 60 percent of the loan amount for payroll costs during the forgiveness covered period, the borrower will continue to be eligible for partial loan forgiveness, subject to at least 60 percent of the loan forgiveness amount having been used for payroll costs.
  • Provide a safe harbor from reductions in loan forgiveness based on reductions in full-time equivalent employees for borrowers that are unable to return to the same level of business activity the business was operating at before February 15, 2020, due to compliance with requirements or guidance issued between March 1, 2020 and December 31, 2020 by the Secretary of Health and Human Services, the Director of the Centers for Disease Control and Prevention, or the Occupational Safety and Health Administration, related to worker or customer safety requirements related to COVID–19.
  • Provide a safe harbor from reductions in loan forgiveness based on reductions in full-time equivalent employees, to provide protections for borrowers that are both unable to rehire individuals who were employees of the borrower on February 15, 2020, and unable to hire similarly qualified employees for unfilled positions by December 31, 2020.
  • Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020.
  • Extend the deferral period for borrower payments of principal, interest, and fees on PPP loans to the date that SBA remits the borrower’s loan forgiveness amount to the lender (or, if the borrower does not apply for loan forgiveness, 10 months after the end of the borrower’s loan forgiveness covered period).
  • In addition, the new rules will confirm that June 30, 2020, remains the last date on which a PPP loan application can be approved. Read More

Contact us

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