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Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Click here to view the Reopen Connecticut Webinar for the Lodging Industry (6/11/2020)

Click here to view the webinar. Please note that you must verify with your local fire inspector regarding stairwell doors.

Where can I find the state guidelines for reopening in Phase 2?

The state guidelines for all businesses in Phase 2 are available here.

  • Guidelines specific to lodging are here in English y en Español.
  • Guidelines specific to restaurants are here in English y en Español.
  • Guidelines specific to sports and fitness facilities (e.g., gyms, fitness centers, pools, etc.) are here in English y en Español.
How do I report a violation?

CT Business Complaint Form: In order to ensure compliance with Connecticut’s Sector Rules and Certification, the State has established this Reopen CT Online Complaint Form. This form is intended for complaints that pertain to requirements of the Sector Rules only. Use this online form to report a violation of COVID-19 safety rules at a local business.

In addition, violations can be reported by calling 211.

Where can I find vendors for Personal Protective Equipment (PPE)?

Many employers, nonprofit organizations and cultural institutions remain challenged with the sourcing the PPE and cleaning supplies needed to maintain a safe workplace and protect customers. For a list of mostly Connecticut-based companies that can provide needed supplies in smaller quantities at a competitive prices, click here.

How do I certify my business?
All businesses subject to the Phase 1 and Phase 2 reopening rules are required to self-certify prior to opening.
NOTE: If you already self-certified your business during Phase 1, your business will NOT need to certify again during Phase 2
Frequently asked questions about coronavirus (COVID-19) for workers and employers

IMPORTANT:  If you become unemployed due to coronavirus (COVID-19), you should file for unemployment benefits. For frequently asked questions about coronavirus (COVID-19) for workers and employers click here.

Additional Resources

FURTHER RESOURCES
You can find more resources, guidelines, and best practices here:
American Hotel & Lodging Assocation (AHLA)
World Health Organization
Center for Disease Control (CDC)
OSHA
Unite Here


Contact us

  • Phone

    860-635-5600

  • Email

    This email address is being protected from spambots. You need JavaScript enabled to view it.

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